MTV's Major Failure

MTV is receiving serious flack for its missing sensitivity chip. The latest addition to the online collection of its True Life series, True Life: I'm Deaf isn't close captioned. The original episode aired in 2008 but MTV has still failed to add closed captioning to its online stream. Presumably, the show was developed to help remove the stigma associated with the hearing impaired. While MTV should be commended for focusing on minority groups (I'm not talking about Jersey Shore here!), they should be sensitive to their needs. Is it really THAT hard to add some close captioning? In short, a major PR fail.